Blog
How Malls are Embracing Chatbots to Boost a Guided Shopping Experience
Retailers are constantly competing with consumer price sensitivity and digital competitors. Providing a world-class experience to the in-store customers has become the only way to differentiate themselves from competitors. Chatbots are increasing customer satisfaction levels as they are easy to interact with and extremely helpful in increasing sales. Engaged customers…
7 Airport Chatbot Use Cases for Better Customer Experience in 2023
Each telephone support call costs airlines $2.20. Major airlines even today employ thousands of customer service representatives. Yet, most travelers agree that communicating with airlines is not a very pleasant experience. There are several reasons for this. One primary reason is that information is held by multiple entities within an…
How Financial Analytics is Reshaping Finance: The Growing Value of Analytics in 2022
Become a data-driven organization that makes investments and operating decisions with increased confidence and mitigated risk. (more…)
Business Analytics Vs Data Analytics: What’s The Difference?
There are quite a few types of “analytics” out there. There’s data analytics, diagnostic analytics, predictive analytics, descriptive analytics, prescriptive analytics, web analytics and business analytics, to name a few. As the BI software industry evolves, more new concepts are getting added, and the problem compounding all of this is that many of them sound incredibly similar. For instance, business analytics vs. data…
A Guide to AP Automation: Best Practices and Expert Recommendations
You’ve seen the benefits of automating Accounts Payable and you’re ready to transition into an enhanced accounts payable process. Now what exactly do you want to achieve and how do you get the most out of your investment? Coming straight from our automation experts, here’s what works and what doesn’t…
Conversational AI in Education: 8 Reasons to Explore EdTech
From primary schools to Ivy League colleges had to adopt technology in their operations when the pandemic hit us in 2020. This ensued the digital transformation journey of many universities and educational institutes. World Economic Forum reports that global education technology investment marked a high growth by hitting $18.66 billion. By 2025, the overall marketplace of online…
Planograms: What Are They and How Are They Used by Retailers?
From determining how to plan the footpath for customers to which product displays go where, effective use of physical space is fundamental to any brick-and-mortar retailer’s success. (more…)
10 Important Banking Processes to Automate with RPA
The banking industry is witnessing rapid turbulence caused by the global pandemic and economic instability. Amidst the COVID-19 situation, banks are looking for all the possible ways to cut costs, drive revenue growth and deliver (more…)
8 Steps to Creating a Successful BI Strategy
A BI strategy is a blueprint for deciding how you plan on using data in your company. To create a BI strategy, you must identify three things. (more…)
10 Most Important Recruiting KPIs To Track
Recruiting KPIs analyze how efficient an HR team is in achieving its HR strategy. HR KPIs can help businesses leverage existing data, extract valuable insights, and create a plan. (more…)